Can I use my own branding?
Yes. Your clients sign in to your business and see its name on every screen, not ours.
Can Autopilot change a programme without asking me?
Only as far as you let it. For each client you choose whether it asks first, eases a session on the day and asks about the rest, or runs inside your rules. Whichever you choose, a number you typed yourself never moves without a yes.
Is Autopilot an AI writing my clients' training?
No. It is a set of written rules: what moves a load, what eases a day, what counts as a spike. The same record always gives the same answer, and the rules are there to read. You can also ask for a week to be drafted from a brief, and nothing in that draft reaches a client until you save it.
Which watches and rings connect?
Oura, WHOOP, Fitbit, Withings and Strava connect with a sign-in, and Strava brings a Garmin, Coros or Wahoo with it. An Apple Watch connects through a small bridge app. Sleep, steps, resting heart rate, heart rate variability, workouts and weight arrive each morning in the same check-in, and anything a client taps in themselves wins.
Where is my clients' data held?
In Google Cloud's London region. A client's record can be read by that client and by you, and by nobody else. The privacy notice sets out what is held and for how long.
Do my clients pay anything?
No. Clients never pay inside and never see a price. You bill them however you do now. The subscription is yours, monthly.
Can I sell supplements through it?
Yes. Under Business, then Shop, tick what you sell and put your price on it. Your clients see it on their Shop tab and pay by card, straight to your Stripe account; you send it and mark it sent. Only your own clients can see your shop.
I'm on another platform. How do I move?
In an afternoon. Export your client list from the platform you use now (FITR exports one from its Clients page) and drop the file into Add clients: every name, email, programme and price lands in a table, you tick who to bring, and each person gets a welcome link that says you have moved. Programmes and meal plans come across from a PDF, a spreadsheet or pasted text. Keep the old platform running until everyone has signed in, then cancel it. And if you would rather not do any of it yourself, send us the exports and we do the whole move for you, start to finish.
Can I cancel?
Yes, any time. Cancel and the next month is not charged.